For New Customers
Order DIRECTV:
1-866-325-3015
For Existing Customers
| Support Type | Hours | Phone Number |
|---|---|---|
| Customer Support | Mon-Sun 8am-12am EST | 1-800-531-5000 |
| Technical Support | Mon-Sun 24/7 | 1-800-531-5000 |
| Customer Service for those who are hearing impaired |
Mon-Sun 8am-1pm EST | 1-800-779-4388 |
| Support Type | Hours | Phone Number |
|---|---|---|
| Customer Support | Mon-Sun 8am-12am EST | 1-888-200-4388 |
| Support Type | Hours | Phone Number |
|---|---|---|
| Customer Support | Mon-Sun 8am-12am EST | 1-888-388-2505 |
Looking for more? Click Below
AWARD-WINNING CUSTOMER SATISFACTION See Why 1-866-325-3015
Join the DIRECTV family
It’s easy to upgrade your home entertainment with DIRECTV services. Simply call 1-866-325-3015 to order your DIRECTV package.
A customer support agent will walk you through the quick order process and schedule your standard installation, which comes at no extra cost.
Choose your DIRECTV package and call to order
| Package | Channel Count | HD Channel Count | Price |
|---|---|---|---|
| ENTERTAINMENT | 160+ | 60+ |
$64.99 /mo. for 12 mos. plus taxes
w/ 24-mo. agmt. Autopay & Paperless bill req’d. Pay $69.99/mo plus taxes until discounts start. Prices higher in 2nd year.*
|
| CHOICETM | 185+ | 80+ |
$69.99 /mo. for 12 mos. plus taxes and RSN Fee
w/ 24-mo. agmt. Autopay & Paperless bill req’d. Pay $74.99/mo plus taxes until discounts start. Prices higher in 2nd year. Regional Sports Fee up to $8.49/mo. is extra & applies.*
|
| XTRA | 235+ | 100+ |
$79.99 /mo. for 12 mos. plus taxes and RSN Fee
w/ 24-mo. agmt. Autopay & Paperless bill req’d. Pay $84.99/mo plus taxes until discounts start. Prices higher in 2nd year. Regional Sports Fee up to $8.49/mo. is extra &
|
| ULTIMATE | 250+ | 105+ |
$84.99 /mo. for 12 mos. plus taxes and RSN Fee
w/ 24-mo. agmt. Autopay & Paperless bill req’d. Pay $89.99/mo plus taxes until discounts start. Prices higher in 2nd year. Regional Sports Fee up to $8.49/mo. is extra & applies.*
|
| PREMIERTM | 330+ | 185+ |
$134.99 /mo. for 12 mos. plus taxes and RSN Fee.
w/ 24-mo. agmt. Autopay & Paperless bill req’d. Pay $139.99/mo plus taxes until discounts start. Prices higher in 2nd year. Regional Sports Fee up to $8.49/mo. is extra & applies.*
|
**$19.95 ACTIVATION, EARLY TERMINATION FEE OF $20/MO. FOR EACH MONTH REMAINING ON AGMT., EQUIPMENT NON-RETURN & ADD’L FEES APPLY. Price after $5/mo. autopay & paperless bill discount for 12 mos. Discount starts w/in 3 bills. New approved residential customers only (equipment lease req’d). Credit card req’d (except MA & PA). Restr’s apply. 1-YR DIRECTV ALL INCLUDED OFFERS: Ends 11/7/20. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). $64.99/mo for ENTERTAINMENT All Included; $69.99/mo for CHOICE All Included; $79.99/mo for XTRA All Included; $84.99/mo for ULTIMATE All Included; $134.99/mo for PREMIER All Included; $69.99/mo for OPTIMO MAS All Included for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $97/mo for ENTERTAINMENT All Included; $115/mo for CHOICE All Included; $131/mo for XTRA All Included; $142/mo for ULTIMATE All Included; $197/mo for PREMIER All Included; $89/mo for OPTIMO MAS All Included), unless cancelled or changed prior to end of the promo period. Pricing subj to change. $5/mo. discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay/paperless bill. Includes: All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Additional Fees & Taxes: Price excludes Regional Sports Fee of up to $9.99/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. See att.com/directvfees for additional details. Different offers may apply for eligible multi-dwelling unit and telco customers. DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details. Offers may not be combined with other offers on the same services and may be modified or discontinued at any time without notice. Other conditions may apply to all offers. ©2020 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Get DIRECTVCall now 1-866-325-3015
Have questions before you order your DIRECTV package?
Check the answers to common questions below, or call to speak with a DIRECTV expert directly.
Is DVR equipment included with my order?
Yes. DIRECTV All Included Packages includes a receiver in 1 room at no extra cost. Plus, you’ll get HD DVR service fees included as well, so recording and watching your favorite shows in HD won’t add to your monthly bill.
Can I order DIRECTV online?
You may be able to order DIRECTV online, but the easiest way to order is to call 1-866-325-3015. A DIRECTV expert will guide you through the process and explain everything, so you know exactly what you’re getting and paying for.
Does DIRECTV have Internet?
DIRECTV does not have its own satellite Internet service. However, you can bundle Internet and even home phone services from leading providers in your area with your DIRECTV package. Call to get accurate pricing on DIRECTV + Internet bundles available to you.
How do I get NFL SUNDAY TICKET?
New customers can add NFL SUNDAY TICKET to their order, or get the 2020 season included at no extra cost with the CHOICE™ package and above.
With CHOICE Package or above (min. $45/mo. for 12 mo. after discounts; Prices higher in 2nd year. Regional Sports Fee up to $8.49/mo. applies). Subscription renews automatically each season at then prevailing rate (currently $293.94/season) unless you call to cancel within two weeks after the start of the season.
Does DIRECTV have good customer satisfaction?
Yes. In fact, DIRECTV rated higher in customer satisfaction than Cable for 18 years running. Take comfort knowing your TV service will be there for as long as you’re a customer.
As compared to other major subscription TV cable providers. Claim based on 2001-2020 ACSI surveys of customers rating their own TV provider’s performance.
Does bad weather affect my DIRECTV signal?
Severe weather may temporarily interfere with your DIRECTV satellite dish. However, advancements in satellite technology mean you can enjoy a much more reliable signal. DIRECTV has a 99% Signal Reliability.
Based on a Nationwide Study of representative cities.
Have more questions? We can help with that. Call 1-866-325-3015 to speak with a DIRECTV expert.
upgrade your existing service
Check out ways to upgrade your existing DIRECTV service
Make it a bundle
Add AT&T Internet to your existing DIRECTV service. If AT&T Internet is not available in your area, you may be able to bundle your DIRECTV service with regional providers including Verizon, HughesNet, CenturyLink or others.
Get more channels
Upgrade or downgrade your basic DIRECTV package, and add sports, premium channels or international channel packages. Call DIRECTV customer support to make any changes to your existing DIRECTV service.
1 Must have Internet-connected Genie HD DVR model HR44 or higher and compatible mobile device. Rewind and fast forward functionalities may be disabled. App uses location info. Not all channels available. Channels available for live streaming correspond to your package selection and may vary by location. Limits: Live streaming from set top box or streaming of recorded content limited to one device at a time. Download: To download, must be in-home on same Wi-Fi network connected to DVR. Certain programming, including On Demand and most PPV, cannot be downloaded. Data usage charges may apply to download over in-home Wi-Fi. All functions and programming subject to change at any time.